Complaints Procedure

Should you be dissatisfied with any aspect of your care please contact the Practice Manager Jenny Fearns, 102 Telegraph Road, Heswall, CH60 0AQ (0151 342 4007).

If you are not happy with the response you receive please raise your concerns in writing to: Dental Complaints Service, Stephenson House,

2 Cherry Orchard Road
CR0  6BA
(08456  120  540).

You may also complain to the General Dental Council, at 37 Wimpole Street, London, W1M 8DQ if you still feel your concerns have not been fully resolved.